ZUM-IT specializes in Enterprise Software from Infor and in-house developed Industry 4.0 solutions for augmented reality, data analytics, machine learning and performance management.
ZUM-IT provides Digital Transformation and Enterprise Software related Consulting and Advisory to organizations around the globe.
Our services provide recommendations and guidance coming from years of experience in implementing ERP in manufacturing companies around the globe.
We strive to enhance the capabilities of our customers and partners to enable them to organize their operations more efficient and help them to be better prepared to face rapid technological changes that impact their business.
Our agility and reliability are the keys to reach with you the best performance in your company.
ZUM-IT provides strategic advisory, integration services (MES, ERP, BI), business process re-engineering, software evaluation, project audit, and application managed services to enable our partners to run, improve and enhance their businesses.
Solutions We Offer
Business process re-engineering:
Business Process Re-engineering (BPR) helps companies to review, analyze and improve their business processes. BPR as part of a business transformation project helps to make improvements in key areas such as quality, cost, production, and service.
Our target is to redesign your business process by reducing the organization costs and process redundancies.
Training:
We help to develop and improve your employees' skills and capabilities by offering efficient training sessions in business solutions, (Infor ERP LN, MES, BI) and provide detailed training material to increase overall productivity and performance in your organization.
Business solution Support:
Our Application Management Services (AMS) provide businesses with robust, comprehensive support as a possible extension of their internal team that covers the full range of their IT needs, from incident and change request management to releases and updates by offering:
Help desk support for incident management: Our support engineers will be in charge of responding to questions and resolving system and user incidents.
Change management: Our consultants and support engineers ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service.
On-site support is helpful to users who will be taking on new responsibilities and duties while integrating/implementing our business solutions.
After go-live support (SLA): Our target to provide additional support to a standard implementation and establish clear objectives for your customer support team.
Release Management: Our engineers and solution architects help you to plan, schedule, and control the test and deployment of releases, and to deliver new functionality required by the business while protecting the integrity of existing services.
Business solutions Audit:
Business solution audit ensures the proper functioning of systems integrated into your organization by discovering concerns you may not be aware of and help you to know where your organization, processes or systems can improve.
Zum-IT offers an audit system to improve your organization's internal control and we provide compliance, security and risk management.
Business solutions integration services:
ZUM-IT implements business software solutions such as INFOR products, MES and BI. ZUM-IT offers cloud administration, enterprise software implementation, enterprise software training, enterprise software migrations and upgrades of enterprise systems.
Business solutions evaluation:
ZUM-IT helps customers to select additional software to enhance their enterprise software platform. With our vast experience we are able to advice the customers on improvements through additional software applications that can enhance the user experience, the functional fit or solve gaps in the core enterprise solution.
