Enterprise resource planning (ERP) helps companies to manage their main business processes with ERP the key word is 'integration’. ERP enables all business functions related to the core business processes to work with and share the same information. All information in the company is made available to the relevant employees and business partners in an efficient way. In order to get the most out of the ERP system, ZUM-IT helps customers to define, document and optimize their business processes, so these processes can be supported by the ERP system. With the processes documented and agreed, the ERP will be modeled in such a way that it supports those processes best. ZUM-IT brings an extensive library of standard processes to help customers take advantage of the 'best implementation practices’ acquired by ZUM-IT over a long period helping customers in manufacturing to implement or optimize their ERP systems.
Our expertise in the integration of Infor ERP LN into companies like yours will help to transform your business. By detailed diagnostics of your operations and business plans, an efficient and collaborative design of the required business state (systems and processes) and an organized implementation we guarantee a successful business transformation. ZUM-IT focuses on the human aspect of the implementation, meaning that guidance of the customers: project team members, training and support of the teams are an important part of the project.
ZUM-IT helps you to improve your productivity, accelerate your customer value and get real time visibility.
Solutions We Offer
ZUM-IT guides customers in the following areas of business processes:
I2O - Idea to Offer:
The I2O workstream helps business functions related to product management, Research and Development, Marketing and Business Planning to model, document and agree on processes to support Engineering, Project Management, Product Development, Process Engineering, Product Management, Product Data Management, Costing and Pricing and Revision management.
M2O - Market to Order:
M2O focuses on processes related to Marketing, Customer Relationship Management, Sales Contract Management, Pricing, Logistics Management
P2P - Procure to Pay:
The P2P workstream provide the company with processes, systems and analytical support for all the procurement related tasks from Purchase Requisition and Request for Quotation to Order Management and Purchase Schedules and from Contract and Supplier Management to Quality control. Also, logistical processes covering freight management, receiving and storing and controlling the inventory and managing the suppliers' invoices and payments to suppliers are covered by this workstream.
O2C - Order To Cash:
The order to cash business processes that are controlled by the O2C workstream describe how to process customer orders, deliver, and invoice sales transactions at the appropriate requirements, at the correct time, with the right quality from the company's warehouse or distribution centers to the customer's addresses and unloading points. O2C helps companies to organize their multi-site and international supply chains and helps companies to support these with the right ERP functionality.
P2I - Plan to Inventory:
The P2I workstream manages the Plan to Inventory processes. These processes help the company to plan and fulfil the demand. This workstream is responsible for the planning processes and requirements from the multiyear business plan, through materials requirements planning to shopfloor scheduling and resource allocation, everything in an integrated way. P2I, which is an important aspect of a company's total materials management effort, is comprised of two main elements: Planning and Execution.
I2R - Issue to Resolution:
The I2R workstream helps the company to model and optimize the business processes to monitor and improve the quality of the products and to provide processes and ERP support for the maintenance requirements the company has.
Quality processes like Inspections, Non-Conformance Management, Corrective Action Plans (FRACAS), Product Quality Management (FMEA), and supplier performance are in scope of this workstream.
Planned and Ad-hoc maintenance of facilities and production assets (machines) are in scope of the maintenance processes which are also part of the I2R responsibility.
Service to Cash:
The Service to Cash workstream is aimed at optimizing the processes related to after-market-service. Configuration (asset) management and control, warranties, claims and support calls, field repair or depot repair and MRO are the main areas of focus for this workstream. Our experts in this area will work with the companies experts and key users to develop or optimize processes based on best practices and support these processes with ERP functionality and advanced analytics.
FP2R - Finance Planning to Report:
FP2R is the workstream for financial planning, accounting, controlling and reporting. FP2R provides an in-depth view of the companies financial performance. Some of the focus areas in this stream are General Ledger, Fixed Assets, Costing, Tax management, Budgeting, Financial statement & Reporting and Cash Management.
TP2P - Project To profit:
The TP2P workstream helps companies to manage industrial projects, engineering projects and defense contracts in a controlled way. TP2P provides processes for estimating a project, budgeting for a project or contract, the actual contract management, the management of the budget, the plan and the controlling of the resources. TP2P aims to implement a totally integrated project management solution, integration project management into procurement, manufacturing, finance and service.
Hire to Retire:
H2R provides human resources procedures containing all that must be done during an employee's engagement with a firm. ZUM-IT provides full employee life cycle management capabilities and support with pre-configured processes and Human Capital Management functionality.